Information We Collect
When interacting with our website and services, we may collect the following information:
- Personal Information: Name, address, phone number, email, and other details provided when registering or placing an order.
- Payment Information: We use Stripe as our payment gateway to process transactions securely. We do not store complete credit or debit card details.
- Contact Information: Data used to send transactional notifications, promotions, and updates via SMS, email, or other communication channels.
- Browsing Data: Information on how users interact with our site, including IP address, device type, browser, pages visited, and other analytics data.
How We Use Your Information
We use the collected information to:
- Process and manage food orders on our platform.
- Send order confirmations, updates, and customer support messages.
- Process payments securely via Stripe.
- Send notifications via SMS and email about promotions, order reminders, and other relevant updates using Twilio or other communication providers.
- Improve the user experience through data analysis and service personalization.
Consent for Communications
By using our website and services, users agree to receive text messages (SMS), emails, and notifications related to their activity on the platform, including:
- Order confirmations and status updates.
- Promotional offers, discounts, and platform news.
- Service reminders and customer support notifications.
Users can unsubscribe from our communications at any time by following the instructions in the messages or by contacting us directly.
Information Security
We implement appropriate security measures to protect users’ information from unauthorized access, alterations, disclosure, or destruction. However, no online data transmission is 100% secure, so we encourage users to take precautions when sharing personal information online.
Sharing Data with Third Parties
We do not sell or rent users’ personal information. However, we may share certain data with third parties in the following cases:
- Payment Processing: We share necessary information with Stripe to securely process payments.
- Notification Services: We use Twilio to send SMS and other automated communications.
- Legal Compliance: If required by law or to protect our rights, we may share information with relevant authorities.
User Rights
Users have the right to:
- Access, correct, or delete their personal information.
- Withdraw consent for communications at any time.
- Request details on how we handle their data.
To exercise these rights, users can contact us via email at fontanas2359@gmail.com or by phone at +1 (718) 444-4300.
Changes to the Privacy Policy
We reserve the right to modify this Privacy Policy at any time. Users will be notified of significant changes through our website or via email.
If you have any questions about this Privacy Policy, you can contact us at:
📧 Email: fontanas2359@gmail.com
📞 Phone: +1 (718) 444-4300